Lifts what vacuuming leaves
Ground-in dirt, walkway grey and old spills come out of the pile rather than sitting in it.
From £20
Carpet cleaning
Carpets hold on to more than you can see. We lift the dirt that sits down in the pile, treat the marks that will shift, and tell you honestly about the ones that won't.
- Busy family homes with children and pets
- Stairs, landings and hallways that take the most traffic
- Tenants and landlords at the end of a tenancy
Carpets that feel clean underfoot again
Vacuuming picks up what's on top of a carpet. What makes it look grey in the walkways and flat by the sofa is further down. We check the carpet first, pre-treat the heavy areas and any marks, then clean with hot water extraction, which rinses the dirt out of the pile rather than pushing it around. Before we start we'll tell you if a stain looks permanent, and before we leave we'll tell you how to help the carpet dry.
Carpets hide dirt well, until they don't. The walkway from the door to the sofa goes grey, the stairs look flat, and a spill from last year still shows when the light catches it. Vacuuming won't reach any of that, because it's down in the pile.
We clean with hot water extraction: the carpet is pre-treated, rinsed with hot water and the dirty water is pulled straight back out. It lifts the ground-in dirt that makes carpets look tired, and it's gentle enough for most household carpets. If you've also got a sofa, rug or mattress that needs doing, it's easy to add to the same visit.
Why book carpet cleaning
Priced by the room
From £20 a room, with stairs and landings priced separately, so you know the cost up front.
Honest about stains
We tell you before we start which marks we expect to shift and which may be permanent.
What's included
What carpet cleaning covers
Your quote confirms the exact list for your property. Anything under add-ons is priced separately.
Included
- A check of fibre, condition and any stains before cleaning
- Vacuuming and moving small items out of the way
- Pre-treatment for walkways and marks
- Hot water extraction cleaning
- Pile groomed so it dries evenly
- Drying and aftercare advice
Add-ons
- Extra stain treatment for spills, make-up and mud
- Pet odour and urine treatment
- Rug, sofa and mattress cleaning in the same visit
- Carpet protector after cleaning
Checklist
Before Cleaning Starts
- Room count, stairs, hallways, and landing areas reviewed
- Visible stains, traffic routes, and high-use zones noted
- Access and furniture layout considered in the scope
Checklist
Core Carpet Cleaning Scope
- Professional cleaning of the agreed carpeted rooms or areas
- Attention to general dirt, dullness, and visible traffic wear where suitable
- Stairs, hallways, and landings included if selected on the quote
- Cleaning method matched to the carpet type and condition
Checklist
Where Extra Treatment May Be Needed
- Targeted stain treatment where suitable and realistic
- Additional attention to pet or heavy-traffic areas if disclosed in advance
- Rugs quoted separately or as part of a combined floor-care booking
How it works
What happens on the day
- 1
Check the carpet
Fibre, condition and any stains are looked at before anything gets wet.
- 2
Vacuum and pre-treat
Loose dirt is removed and walkways and marks are pre-treated.
- 3
Hot water extraction
The carpet is rinsed and the dirty water is extracted in the same pass.
- 4
Groom and advise
The pile is groomed so it dries evenly, and you get drying and aftercare advice.
Prices
Carpet cleaning prices
Carpet cleaning starts at £20 a room. The final price depends on how many rooms, stairs and landings there are, their size, and any stains that need extra work.
What affects the price
- Number of rooms
- Stairs and landings
- Stains that need extra treatment
- Rugs or sofas added to the visit
Before we arrive
- Move small items, toys and anything fragile off the floor
- Tell us if heavy furniture needs moving so we can plan for it
- Let us know about any stains and what might have caused them
- Keep pets out of the rooms while we work and while the carpet dries
Being honest about results
- Most everyday dirt and many spills come out, but bleach marks, dye loss, burns, sun fading and worn pile can't be cleaned away.
- Shop-bought stain removers can set a stain; tell us if one has been used.
- Drying time depends on the carpet, the weather and ventilation. We'll give you advice before we leave.
Our work
Photos from recent jobs
Carpet cleaning
Stairs and landings
Carpet cleaning
Living room walkway
Carpet cleaning
Bedroom carpet
Questions
Carpet cleaning questions
How much does carpet cleaning cost?
Carpet cleaning starts at £20 a room. Stairs, landings and extra stain treatment are priced separately, and you'll see everything on your quote before we come.
How long does the carpet take to dry?
It depends on the carpet, the weather and how well the room is ventilated. Opening windows and keeping the heating on helps. We'll give you drying advice before we leave.
Will all the stains come out?
Many everyday stains will. Bleach marks, dye loss, burns and very old stains often won't, and shop-bought stain removers can set a stain. We'll tell you what to expect before we start.
Do I need to move the furniture?
Please move small items. If heavy furniture needs moving, tell us when you book so we can plan for it.
Often booked together
Upholstery and sofa cleaning
Fabric sofas, chairs and cushions cleaned for marks, odours and everyday wear.
About sofa cleaningRug cleaning
Rugs cleaned for dirt, marks and traffic, on their own or with your carpets.
About rug cleaningMattress cleaning
Mattresses cleaned and freshened for dust, marks and odours.
About mattress cleaningEnd of tenancy cleaning
Move-out cleaning for kitchens, bathrooms, bedrooms and living areas, with carpets and ovens as add-ons.
About end of tenancyBefore you book
Everything you might want to check first
Prices, checklists and answers to the usual questions, all in one place.
Price guide
Starting prices for every service, plus the package table for tenancy and deep cleans by bedrooms and bathrooms.
See the price guideWhat's on the checklist
Room-by-room lists of what each clean covers, so you can spot anything you need to add before you ask for a quote.
Open the checklistsQuestions people ask
Drying times, stains, deposits, access, parking and how the final price is worked out.
Read the FAQsOur promise
What we agree to before the visit, and what happens if something on the agreed list has been missed.
Read our promiseWhere we work
The eight cities we cover and the towns around them. Not sure about your postcode? Ask anyway.
Check your areaAlready know what you need?
Skip the quote and send a booking request with your service, property and preferred date.
Send a booking requestAbout Fresh Care Direct
How we work, who comes to your door, and why we ask so many questions before we quote.
About usTalk to us
Awkward access, a tight deadline or a job that doesn't fit a form? Call, message or email.
Contact usGet a quote for carpet cleaning
Tell us about the property and anything you'd like added, and we'll send a written quote.